Privacy Policy for FOXC

Last Updated: July 26, 2025

Welcome to FOXC, a lightweight yet powerful CRM designed for telecalling, client tracking, and smart follow-ups. At FOXC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("FOXC" or the "App") available on Google Play Store and Microsoft Store.

1. Information We Collect

We collect information to provide and improve our services. The types of information we may collect include:

• Personal Information: When you register or use the App, we may collect personal details such as your name, email address, phone number, and company name.
• Client Data: Information you input into the App for CRM purposes, such as contact details of your clients, call logs, notes, and follow-up schedules.

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the App’s core functionality, including contact management, automation, and smart follow-ups.
• Ensure data security through encryption and deduplication processes.
• Personalize your experience and optimize the App’s interface.
• Send notifications or updates related to your account or follow-ups (you can opt out of non-essential communications).
• Analyze usage trends to improve the App’s performance and features.
• Comply with legal obligations and resolve disputes.

3. How We Protect Your Information

We implement robust security measures to protect your data, including:

• Encryption: All sensitive data, including client information, is encrypted during transmission and storage.
• Access Controls: Only authorized personnel have access to your data, and access is strictly limited to operational needs.
• Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Despite our efforts, no security system is impenetrable. In the event of a data breach, we will notify affected users promptly and take appropriate measures to mitigate risks.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:

• Service Providers: We may share data with trusted third-party providers who assist in operating the App (e.g., cloud storage, analytics). These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose information if required by law or to protect the rights, safety, or property of FOXC, our users, or others.
• Business Transfers: If FOXC is involved in a merger, acquisition, or sale, your information may be transferred as part of the transaction, with privacy protections in place.

5. Your Choices and Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request corrections to inaccurate or incomplete data.
• Deletion: You can request the deletion of your data, subject to legal or contractual obligations.
• Opt-Out: You can opt out of non-essential communications or data collection (e.g., analytics) via the App’s settings.

To exercise these rights, contact us at mayur@infotechincorporate.com.

6. Data Retention

We retain your personal information only for as long as necessary to provide the App’s services or comply with legal obligations. Client data you input into the App may be retained until you request deletion or uninstall the App.

7. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through the App.

8. Children’s Privacy

FOXC is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn such data has been collected, we will delete it promptly.

9. International Data Transfers

Your information may be stored and processed in servers located outside your country, including regions with different data protection laws. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via the App or by email. The updated policy will be effective upon posting unless otherwise stated.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: mayur@infotechincorporate.com
Address: FOXC Support Team, B_Square Complex, Parola Road, Dhule (MH) India 424001.

By using FOXC, you agree to the terms of this Privacy Policy. Thank you for trusting us with your data.